Claim Process

Step 1: Tell us about your case

Tell us what has happened in detail, so we can reach an agreement on your behalf. Provide documentation of any repairs you have paid, bills and quotes. List of items that were damaged. In addition, photographs or videos of the damages could help us present your case.

​Step 2: We will inspect the damage.

If necessary we will use technologically advanced equipment, such as infrared cameras and hydrometers. We will make a report to present as evidence of damage to the insurer.

Step 3: Submit the claim

We will submit all documentation to your insurance company. On some occasions the insurance company will request additional documentation.

Step 4: The offer

Your insurance will offer you an offer. If it is reasonable, we will accept it and if not, we will fight to obtain greater compensation.